CANCELLATION POLICY

Cancellation Prior to Order Processing If you cancel your registration before it is processed, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at enquiries@malaysiantakaful.com.my. Once the cancellation request is received, a full refund will be initiated. We advise submitting a cancellation request within 12 hours of your registration submission.

RETURN POLICY The following policies apply to be eligible for return requests after the registration is completed:

Registrations fees are returnable within 7 working days starting from the day the registration is confirmed if they are incorrect, or if the event is canceled or postponed.

Only tickets or registration fees purchased directly from events.takaful4all.org are eligible for return. Any events.takaful4all.org product purchased through other retailers must adhere to the respective retailers’ returns and refunds policy. Tickets or registration fees are eligible for a return if the following conditions are met:

Incorrect Registrations: The registration details do not match what was ordered, or there are errors in the registration information provided.

Event Cancellations or Postponements: The event for which the ticket or registration was made is canceled or postponed.

Return Requirements:

  • The cancellation request must be submitted within 7 working days upon receipt of the registration confirmation.
  • You have proof of purchase (order invoice number and receipt).

Change of registration and cancellation of registration will not be permitted once payment has been confirmed.

Any cancellations due to a change of mind will not be accepted. We reserve the right to reject any cancellation or refund request that is deemed unfit or unreasonable.

REFUND POLICY

Your full refund will be issued once we have received and examined the cancellation request at our return center. Once the cancellation request fulfills our return policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:

Online Bank Transfer: Full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.

Credit Card Refunds: Refunds will be sent to the card-issuing bank. Kindly contact your card-issuing bank regarding the duration of the credit refunds.

ms_MYMalay
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Malaysian Life Reinsurance Group

Unit 39-A-6, Level 39, Tower A, Menara UOA Bangsar, No. 5 Jalan Bangsar Utama 1, 59000 Kuala Lumpur
Malaysia

Hotline: –
Tel: 603 2780 6611
Fax: 603 2780 6622
Email: mlre_hr@mlre.com.my
Web: Malaysian Life Reinsurance Group

Malaysian Life Reinsurance Group
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Zurich Takaful Malaysia Berhad

Level 23A, Mercu 3, No 3, Jalan Bangsar, KL Eco City, 59200, Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2109 6000
Fax: 603 2109 6888
Emailc: allcentre@zurich.com.my
Web: Zurich Takaful Malaysia Berhad

Zurich Takaful Malaysia Berhad
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Takaful Ikhlas General Berhad

IKHLAS Point, Menara 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur

Hotline: –
Tel: 603 2723 9696
Fax: 603 2723 9998
Email: ikhlascare@takaful-ikhlas.com.my
Web: Takaful Ikhlas Family Berhad

Takaful Ikhlas General Berhad
takafulmalaysia-for-map
Syarikat Takaful Malaysia Am Berhad

Menara Takaful Malaysia, No.4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur.

Hotline: 1300 8 TAKAFUL(825 2385)
Tel: 603 2268 1984
Fax: 603 2274 0237
Email: csu@takaful-malaysia.com.my
Web: Syarikat Takaful Malaysia Keluarga Berhad

Syarikat Takaful Malaysia Am Berhad
munich-re-aia-new
Munich Re Retakaful

Suite 13.1, Level 13, Menara IMC, 8 Jalan Sultan Ismail, 50250 Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2380 8421
Fax: 603 2032 5955
Email: –
Web: https:Munich Re Retakaful

Munich Re Retakaful
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Malaysian Re

12th Floor, Bangunan Malaysian Re, No 17, Lorong Dungun, Damansara Heights, 50490 KUALA LUMPUR

Hotline: –
Tel: 603 2096 8000
Fax: 603 2096 7000
Email: retakaful.crm@malaysian-re.com.my
Web: Malaysian Re

Malaysian Re
etiqa-general-map
Hong Leong MSIG Takaful Berhad

Level 5, Tower B, PJ City Development, No.15A, Jalan 219, Seksyen 51A, 46100 Petaling Jaya, Selangor

Hotline: –
Tel: 603 7650 1800
Fax: 603 7620 6730
Email: ReachUs@takaful.hongleong.com.my
Web: Hong Leong MSIG Takaful Berhad

Hong Leong MSIG Takaful Berhad
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Great Eastern Takaful Berhad

Menara Great Eastern, 303 Jalan Ampang, 50450 Kuala Lumpur

Hotline: 1 300 13 8338
Tel: 603 4259 8338
Fax:603 4259 8808
Email: i-greatcare@greateasterntakaful.com
Web: Great Eastern Takaful Berhad

Etiqa General Takaful Berhad
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FWD Takaful Berhad

Level 29 Menara Shell, 211 Jalan Tun Sambanthan, Brickfields 50470 Kuala Lumpur

Hotline: –
Tel: 1300 13 7988
Fax: 603 2710 7800
Email: contact.my@fwd.com
Web: FWD Takaful

FWD Takaful Berhad
zurich-for-map
Zurich General Takaful Malaysia Berhad

Level 23A, Mercu 3, No 3, Jalan Bangsar, KL Eco City, 59200, Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2109 6000
Fax: 603 2109 6888
Emailc: allcentre@zurich.com.my
Web: Zurich Takaful Malaysia Berhad

Zurich General Takaful Malaysia Berhad
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Takaful Ikhlas Family Berhad

IKHLAS Point, Menara 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur

Hotline: –
Tel: 603 2723 9696
Fax: 603 2723 9998
Email: ikhlascare@takaful-ikhlas.com.my
Web: Takaful Ikhlas Family Berhad

Takaful Ikhlas Family Berhad
takafulmalaysia-for-map
Syarikat Takaful Malaysia Keluarga Berhad

Menara Takaful Malaysia, No.4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur.

Hotline: 1300 8 TAKAFUL(825 2385)
Tel: 603 2268 1984
Fax: 603 2274 0237
Email: csu@takaful-malaysia.com.my
Web: Syarikat Takaful Malaysia Keluarga Berhad

Syarikat Takaful Malaysia Keluarga Berhad
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Swiss Re Retakaful

Swiss Re Retakaful, Swiss Reinsurance Company Ltd, Kuala Lumpur Branch, No.10 Persiaran KLCC Level 13A-2, Capital Tower @ Platinum Park

Hotline: –
Tel: 603 2118 3800
Fax: 603 2118 3811
Email: –
Web: Swiss Re Retakaful

Swiss Re Retakaful
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Sun Life Malaysia Takaful Berhad

Level 11, 338, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur

Hotline1 300 88 5055
Tel603 2612 3600
Fax603 2614 3550
Emailwecare@sunlifemalaysia.com
Web: Sun Life Malaysia Takaful Berhad

Sun Life Malaysia Takaful Berhad
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Prudential BSN Takaful Berhad

Tingkat 13, Menara Prudential, Persiaran TRX Barat, 55188 Tun Razak Exchange, Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2053 7188
Fax: 603 2026 7688
Email: customer@prubsn.com.my
Web: Prudential BSN Takaful Berhad

Prudential BSN Takaful Berhad
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Etiqa General Takaful Berhad

Level 21, Tower C, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur

Hotline: 1 300 13 8888
Tel: 603 2297 1888
Fax: 603 2297 1800
Email: info@etiqa.com.my

Etiqa General Takaful Berhad
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Etiqa Family Takaful Berhad

Level 20, Tower B, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur

Hotline: 1 300 13 8888
Tel: 603 2297 1888
Fax: 603 2297 1800
Email: info@etiqa.com.my

Etiqa Family Takaful Berhad
AmMetLife Takaful Berhad

Level 23, Menara 1 Sentrum, No. 201,
Jalan Tun Sambanthan, 50470 Kuala Lumpur

Hotline: 1 300 88 8800
Tel: 603-2271 8000
Fax: 603-2171 3000
Email: customercare@ammetlifetakaful.com

AmMetLife Takaful Berhad
AIA PUBLIC Takaful Bhd.

Level 14, Menara AIA, 99, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

Hotline: 1 300 88 8922
Tel: 603 2037 1333
Fax: 603 2056 3690
Email: my.customer@aiapublic.com.my

AIA PUBLIC Takaful Bhd.