Category: News Release

Healthcare Partners Protocol & Solutions Committee (HPPSC) Strengthens Collaboration to Enhance Medical Claims Management Formerly known as the Grievance Mechanism Committee, HPPSC focuses on resolving systemic issues and improving communications between insurers, takaful operators and healthcare partners Kuala Lumpur, 23...

Jawatankuasa Protokol & Penyelesaian Rakan Penjagaan Kesihatan (HPPSC)Memperkukuh Kerjasama bagi Meningkatkan Pengurusan Tuntutan Perubatan Dahulunya dikenali sebagai Jawatankuasa Mekanisme Aduan, HPPSC memberi tumpuan kepada penyelesaian isu sistemik dan penambahbaikan komunikasi antara penanggung insurans, pengendali takaful dan rakan penjagaan kesihatan Kuala...

Coordinated Industry Response Activated to Support Flood-Affected Participants Kuala Lumpur, 28 November 2025 – The Malaysian Takaful Association (MTA) expresses its deep concern and heartfelt empathy for families across several states who are facing hardship due to the worsening monsoon...

KUALA LUMPUR, –  September 2025, – The Malaysian insurance and takaful industry has recorded an improvement in service excellence, with the latest Customer Satisfaction Index (CSI) reaching a commendable 88 points in 2024.  This marks positive momentum, rising steadily from...

PTV 3.0 boleh ditebus oleh dua juta penerima STR yang layak bermula 1 September 2025. Kuala Lumpur, Selasa, 2 September 2025 – Program Baucar Perlindungan Tenang (Program PTV 3.0), satu inisiatif Kerjasama awam-swasta antara Kerajaan Malaysia dengan industri insurans dan...

PTV 3.0 will be available for redemption by two million eligible STR recipients starting 1 September 2025. Kuala Lumpur, Tuesday, 2 September 2025 – The Perlindungan Tenang Voucher (PTV) Programme, a public-private initiative by the Government of Malaysia in collaboration...

Kuala Lumpur, 4 April 2025 – As part of its continuing commitment to support victims of the Putra Heights gas explosion, the Malaysian Takaful Association (MTA), alongside its member operators, extended its on-ground outreach with both operational and humanitarian relief....

Malaysian Takaful Operators Mobilise Emergency Support for AffectedCommunities Kuala Lumpur, 2 April 2025 – The Malaysian Takaful Association (MTA) together with its member Takaful Operators, expresses its deepest condolences and unwavering support to the victims and families affected by the...

Insurance and Takaful Industry Introduces Interim Measures for Policyholders/Takaful Participants Impacted by Premium/Contribution Repricing Measures include spreading out premium/contribution increases affected by repricing, special provisions for 60 years old and above policyholders/participants who are covered under minimum plan, options to...

MEDIA RELEASE BANK NEGARA MALAYSIA Interim measures to assist policyholders and to promote continued access to suitable medical and health insurance/takaful products Kuala Lumpur, 20 December 2024 – Bank Negara Malaysia (BNM) today announced interim measures agreed with the insurance...