Online Account Facility
Online account facility is an important service that enhances the customer experience in the takaful industry, providing customers with the convenience, accessibility, and security they need to effectively manage their takaful policies
Background on Online Account Facility
Online account facility is a convenient and user-friendly service offered by takaful providers to their customers. This service allows customers to access their takaful accounts online, anytime and anywhere, using a computer or mobile device with an internet connection.
With an online account, customers can manage their takaful policies, view policy details, make premium payments, and file claims, all from the comfort of their own home or office.
It is an online platform where certificate details are made easily accessible by the Takaful Operators for the consumers to keep track and maintain his/her certificate.
The following information and services are available to the consumer upon logging into the facility:
- Certificate status
- Contribution due date
- Contribution amount
- Contribution statements
- Payment history
- Consumer’s profile
- Product summaries / real-time* updates to certificate details
*Data updated the previous day
It is an online platform where certificate details are made easily accessible by the Takaful Operators for the consumers to keep track and maintain his/her certificate.
The following information and services are available to the consumer upon logging into the facility:
- Certificate status
- Contribution due date
- Contribution amount
- Contribution statements
- Payment history
- Consumer’s profile
- Product summaries / real-time* updates to certificate details
*Data updated the previous day
You may visit your Takaful Operator’s website to register or log in to your online account.