Direct Channel Consumer Zone
Direct Channel Consumer Zone refers to a digital platform provided by takaful companies for their customers who have purchased takaful products through direct distribution channels.
Background on Direct Channel Consumer Zone
The Direct Channel Consumer Zone is a self-service portal that enables customers to access and manage their takaful policies, as well as perform various transactions related to their policies.
Customers can view their policy details, make premium payments, update their personal information, and submit claims through the portal.