Guidelines The guidelines for Takaful aim to ensure that Takaful operations align with the principles of Islam and provide a framework for making ethical and responsible decisions. Guidelines on Takaful Basic Examination (TBE) Exemption SOP on Referred Agent Revised Guidelines on CDP Hour Guidance on Making General Takaful Claims Code of Ethics & Conducts Takaful Star Awards 2021 Award Guidelines PDPA Code of Practice FSPB Code of Ethics Rules on Registration of Takaful Intermediaries Takaful Industry's Customer Service Charter