Direct Distribution Channel

Direct distribution channels can provide cost savings for takaful companies and convenience for customers, but may also require significant investment in technology and marketing to be effective.

Background on Direct Distribution Channel

Direct distribution channel refers to the distribution of family takaful products through any or both of the following:

  • the head office and branch premises of the Takaful Operator; or
  • an online platform,

whereby consumers deal directly with the Takaful Operator without any involvement of takaful intermediaries, such as agents, financial advisers, or bancatakaful partners

Intro
Why Was Direct Channel Introduced?

The Protection Gap Study1 carried out by Malaysian Takaful Association and Actuarial partners found that the protection gap is largest for the younger age group (i.e. age 30 and below). Other studies indicate that these consumer group have inclination on participating in Takaful programmes directly, without the assistance of intermediaries. The introduction of Direct Distribution Channel is to help diversify distribution channels of Takaful Operators to widen its reach; making it easier and more convenient for you to get access to protection.

How Does This Channel Work?

Like the name suggests, direct distribution channel is an avenue where you participate in a takaful plan directly; without any intermediary. Because there are no intermediaries involved, you will not have to pay for commissions.

Who Is This Channel For?

This channel is suitable for people who prefer to do their own online research, make own comparisons and are much more comfortable in self-servicing.

If you are the kind of person who likes to be hands on in performing your own analysis, making choices on your own and managing your own certificate, this channel is just right for you.

The first step is for your to identify how much coverage you need and evaluate your monthly budget for Takaful. We welcome you to use our Takaful calculator at https://www.mycoverage.my/en-us/Calculator

How Can I Participate In Family Takaful Plans Directly?

Effective 1 July 2017, you can begin to participate in direct channel products. Some Takaful Operators may have the product available online and others have it available at their branches.

For a start, Takaful Operators are offering term products via their websites or branches. The product choices will expand over time.

Click here to get started.

Source:1 The Story of Gap. Charting Takaful Growth in Malaysia, 2013, Actuarial Partners & Malaysian Takaful Association

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Malaysian Life Reinsurance Group

Unit 39-A-6, Level 39, Tower A, Menara UOA Bangsar, No. 5 Jalan Bangsar Utama 1, 59000 Kuala Lumpur
Malaysia

Hotline: –
Tel: 603 2780 6611
Fax: 603 2780 6622
Email: mlre_hr@mlre.com.my
Web: Malaysian Life Reinsurance Group

Malaysian Life Reinsurance Group
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Zurich Takaful Malaysia Berhad

Level 23A, Mercu 3, No 3, Jalan Bangsar, KL Eco City, 59200, Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2109 6000
Fax: 603 2109 6888
Emailc: allcentre@zurich.com.my
Web: Zurich Takaful Malaysia Berhad

Zurich Takaful Malaysia Berhad
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Takaful Ikhlas General Berhad

IKHLAS Point, Menara 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur

Hotline: –
Tel: 603 2723 9696
Fax: 603 2723 9998
Email: ikhlascare@takaful-ikhlas.com.my
Web: Takaful Ikhlas Family Berhad

Takaful Ikhlas General Berhad
takafulmalaysia-for-map
Syarikat Takaful Malaysia Am Berhad

Menara Takaful Malaysia, No.4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur.

Hotline: 1300 8 TAKAFUL(825 2385)
Tel: 603 2268 1984
Fax: 603 2274 0237
Email: csu@takaful-malaysia.com.my
Web: Syarikat Takaful Malaysia Keluarga Berhad

Syarikat Takaful Malaysia Am Berhad
munich-re-aia-new
Munich Re Retakaful

Suite 13.1, Level 13, Menara IMC, 8 Jalan Sultan Ismail, 50250 Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2380 8421
Fax: 603 2032 5955
Email: –
Web: https:Munich Re Retakaful

Munich Re Retakaful
malaysia-re-for-map
Malaysian Re

12th Floor, Bangunan Malaysian Re, No 17, Lorong Dungun, Damansara Heights, 50490 KUALA LUMPUR

Hotline: –
Tel: 603 2096 8000
Fax: 603 2096 7000
Email: retakaful.crm@malaysian-re.com.my
Web: Malaysian Re

Malaysian Re
etiqa-general-map
Hong Leong MSIG Takaful Berhad

Level 5, Tower B, PJ City Development, No.15A, Jalan 219, Seksyen 51A, 46100 Petaling Jaya, Selangor

Hotline: –
Tel: 603 7650 1800
Fax: 603 7620 6730
Email: ReachUs@takaful.hongleong.com.my
Web: Hong Leong MSIG Takaful Berhad

Hong Leong MSIG Takaful Berhad
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Great Eastern Takaful Berhad

Menara Great Eastern, 303 Jalan Ampang, 50450 Kuala Lumpur

Hotline: 1 300 13 8338
Tel: 603 4259 8338
Fax:603 4259 8808
Email: i-greatcare@greateasterntakaful.com
Web: Great Eastern Takaful Berhad

Etiqa General Takaful Berhad
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FWD Takaful Berhad

Level 29 Menara Shell, 211 Jalan Tun Sambanthan, Brickfields 50470 Kuala Lumpur

Hotline: –
Tel: 1300 13 7988
Fax: 603 2710 7800
Email: contact.my@fwd.com
Web: FWD Takaful

FWD Takaful Berhad
zurich-for-map
Zurich General Takaful Malaysia Berhad

Level 23A, Mercu 3, No 3, Jalan Bangsar, KL Eco City, 59200, Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2109 6000
Fax: 603 2109 6888
Emailc: allcentre@zurich.com.my
Web: Zurich Takaful Malaysia Berhad

Zurich General Takaful Malaysia Berhad
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Takaful Ikhlas Family Berhad

IKHLAS Point, Menara 11A, Avenue 5, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur

Hotline: –
Tel: 603 2723 9696
Fax: 603 2723 9998
Email: ikhlascare@takaful-ikhlas.com.my
Web: Takaful Ikhlas Family Berhad

Takaful Ikhlas Family Berhad
takafulmalaysia-for-map
Syarikat Takaful Malaysia Keluarga Berhad

Menara Takaful Malaysia, No.4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur.

Hotline: 1300 8 TAKAFUL(825 2385)
Tel: 603 2268 1984
Fax: 603 2274 0237
Email: csu@takaful-malaysia.com.my
Web: Syarikat Takaful Malaysia Keluarga Berhad

Syarikat Takaful Malaysia Keluarga Berhad
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Swiss Re Retakaful

Swiss Re Retakaful, Swiss Reinsurance Company Ltd, Kuala Lumpur Branch, No.10 Persiaran KLCC Level 13A-2, Capital Tower @ Platinum Park

Hotline: –
Tel: 603 2118 3800
Fax: 603 2118 3811
Email: –
Web: Swiss Re Retakaful

Swiss Re Retakaful
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Sun Life Malaysia Takaful Berhad

Level 11, 338, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur

Hotline1 300 88 5055
Tel603 2612 3600
Fax603 2614 3550
Emailwecare@sunlifemalaysia.com
Web: Sun Life Malaysia Takaful Berhad

Sun Life Malaysia Takaful Berhad
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Prudential BSN Takaful Berhad

Tingkat 13, Menara Prudential, Persiaran TRX Barat, 55188 Tun Razak Exchange, Kuala Lumpur

Hotline: 1 300 888 622
Tel: 603 2053 7188
Fax: 603 2026 7688
Email: customer@prubsn.com.my
Web: Prudential BSN Takaful Berhad

Prudential BSN Takaful Berhad
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Etiqa General Takaful Berhad

Level 21, Tower C, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur

Hotline: 1 300 13 8888
Tel: 603 2297 1888
Fax: 603 2297 1800
Email: info@etiqa.com.my

Etiqa General Takaful Berhad
etiqa-famili-2-map
Etiqa Family Takaful Berhad

Level 20, Tower B, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur

Hotline: 1 300 13 8888
Tel: 603 2297 1888
Fax: 603 2297 1800
Email: info@etiqa.com.my

Etiqa Family Takaful Berhad
AmMetLife Takaful Berhad

Level 23, Menara 1 Sentrum, No. 201,
Jalan Tun Sambanthan, 50470 Kuala Lumpur

Hotline: 1 300 88 8800
Tel: 603-2271 8000
Fax: 603-2171 3000
Email: customercare@ammetlifetakaful.com

AmMetLife Takaful Berhad
AIA PUBLIC Takaful Bhd.

Level 14, Menara AIA, 99, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

Hotline: 1 300 88 8922
Tel: 603 2037 1333
Fax: 603 2056 3690
Email: my.customer@aiapublic.com.my

AIA PUBLIC Takaful Bhd.