Insurance, Takaful Industry Commits To Timely Claims, Supports MHIT Plan
KUALA LUMPUR, Jan 29 (Bernama) — The Malaysian insurance and takaful industry is committed to ensuring timely claims payouts, clear communication with hospitals, and efficient claims processing, enabling Malaysians to access care without delay. In a joint statement today, the...
Industri Insurans, Takaful Komited Pastikan Tuntutan Tepati Masa, Sokong Pelan MHIT
KUALA LUMPUR, 29 Jan (Bernama) — Industri insurans dan takaful Malaysia komited untuk memastikan sebarang tuntutan diproses secara cekap dan dibayar tepat pada masanya serta komunikasi yang jelas dengan pihak hospital bagi membolehkan rakyat Malaysia mendapat rawatan dengan segera. Dalam kenyataan bersama hari...
Insurance and Takaful Industry Publishes Reference Price Ranges to Enhance Transparency in Private Healthcare
Kuala Lumpur, 23 January 2026 – As announced by the Joint Ministerial Committee on Private Healthcare Costs (JMCPHC) yesterday, the insurance and takaful industry wishes to announce that a Reference Guide on Price Ranges for Common Private Healthcare Services in...
Industri Insurans dan Takaful Menerbitkan Julat Harga Rujukan bagi Meningkatkan Ketelusan dalam Penjagaan Kesihatan Swasta
Kuala Lumpur, 23 Januari 2026 — Seperti yang diumumkan oleh Jawatankuasa Bersama Peringkat Menteri untuk Kos Penjagaan Kesihatan Swasta (JBMKKS) semalam, industri insurans dan takaful ingin memaklumkan bahawa Panduan Rujukan Julat Harga bagi Perkhidmatan Penjagaan Kesihatan Swasta yang Lazim di...
Healthcare Partners Protocol & Solutions Committee (HPPSC) Strengthens Collaboration to Enhance Medical Claims Management
Healthcare Partners Protocol & Solutions Committee (HPPSC) Strengthens Collaboration to Enhance Medical Claims Management Formerly known as the Grievance Mechanism Committee, HPPSC focuses on resolving systemic issues and improving communications between insurers, takaful operators and healthcare partners Kuala Lumpur, 23...
Jawatankuasa Protokol & Penyelesaian Rakan Penjagaan Kesihatan (HPPSC) Memperkukuh Kerjasama bagi Meningkatkan Pengurusan Tuntutan Perubatan
Jawatankuasa Protokol & Penyelesaian Rakan Penjagaan Kesihatan (HPPSC)Memperkukuh Kerjasama bagi Meningkatkan Pengurusan Tuntutan Perubatan Dahulunya dikenali sebagai Jawatankuasa Mekanisme Aduan, HPPSC memberi tumpuan kepada penyelesaian isu sistemik dan penambahbaikan komunikasi antara penanggung insurans, pengendali takaful dan rakan penjagaan kesihatan Kuala...
TAKAFUL INDUSTRY ACTIVATES NATIONWIDE FLOOD SUPPORT
Coordinated Industry Response Activated to Support Flood-Affected Participants Kuala Lumpur, 28 November 2025 – The Malaysian Takaful Association (MTA) expresses its deep concern and heartfelt empathy for families across several states who are facing hardship due to the worsening monsoon...
CUSTOMER SATISFACTION INDEX 2024: INSURANCE & TAKAFUL INDUSTRY CONTINUES TO STRENGTHEN PUBLIC TRUST, DELIVERING CUSTOMER SATISFACTION
KUALA LUMPUR, –  September 2025, – The Malaysian insurance and takaful industry has recorded an improvement in service excellence, with the latest Customer Satisfaction Index (CSI) reaching a commendable 88 points in 2024. This marks positive momentum, rising steadily from...
