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Healthcare Partners Protocol & Solutions Committee (HPPSC) Strengthens Collaboration to Enhance Medical Claims Management
Healthcare Partners Protocol & Solutions Committee (HPPSC) Strengthens Collaboration to Enhance Medical Claims Management Formerly known as the Grievance Mechanism Committee, HPPSC focuses on resolving systemic issues and improving communications between insurers, takaful operators and healthcare partners Kuala Lumpur, 23...
Jawatankuasa Protokol & Penyelesaian Rakan Penjagaan Kesihatan (HPPSC) Memperkukuh Kerjasama bagi Meningkatkan Pengurusan Tuntutan Perubatan
Jawatankuasa Protokol & Penyelesaian Rakan Penjagaan Kesihatan (HPPSC)Memperkukuh Kerjasama bagi Meningkatkan Pengurusan Tuntutan Perubatan Dahulunya dikenali sebagai Jawatankuasa Mekanisme Aduan, HPPSC memberi tumpuan kepada penyelesaian isu sistemik dan penambahbaikan komunikasi antara penanggung insurans, pengendali takaful dan rakan penjagaan kesihatan Kuala...
TAKAFUL INDUSTRY ACTIVATES NATIONWIDE FLOOD SUPPORT
Coordinated Industry Response Activated to Support Flood-Affected Participants Kuala Lumpur, 28 November 2025 – The Malaysian Takaful Association (MTA) expresses its deep concern and heartfelt empathy for families across several states who are facing hardship due to the worsening monsoon...
CUSTOMER SATISFACTION INDEX 2024: INSURANCE & TAKAFUL INDUSTRY CONTINUES TO STRENGTHEN PUBLIC TRUST, DELIVERING CUSTOMER SATISFACTION
KUALA LUMPUR, –  September 2025, – The Malaysian insurance and takaful industry has recorded an improvement in service excellence, with the latest Customer Satisfaction Index (CSI) reaching a commendable 88 points in 2024. This marks positive momentum, rising steadily from...
INDUSTRI INSURANS DAN TAKAFUL UMUMKAN PELANCARAN PROGRAM BAUCAR PERLINDUNGAN TENANG 3.0 UNTUK PENERIMA STR
PTV 3.0 boleh ditebus oleh dua juta penerima STR yang layak bermula 1 September 2025. Kuala Lumpur, Selasa, 2 September 2025 – Program Baucar Perlindungan Tenang (Program PTV 3.0), satu inisiatif Kerjasama awam-swasta antara Kerajaan Malaysia dengan industri insurans dan...
INSURANCE AND TAKAFUL INDUSTRY ANNOUNCES THE LAUNCH OF PERLINDUNGAN TENANG VOUCHER 3.0 PROGRAMME FOR STR RECIPIENTS
PTV 3.0 will be available for redemption by two million eligible STR recipients starting 1 September 2025. Kuala Lumpur, Tuesday, 2 September 2025 – The Perlindungan Tenang Voucher (PTV) Programme, a public-private initiative by the Government of Malaysia in collaboration...
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